If your Windows PC shows empty DCIM and other folders when you open these folders, try any of the three methods given below. These methods may fix the transferring files from Android to Windows via USB cable issue. First and foremost, always use the original or a good-quality USB cable to connect your phone to your PC. And, if you are using a desktop PC, do not connect the USB cable on the front panel USB socket.
Methods to Fix DCIM and Other Folders Shows Empty in Windows 10
First method: Choose PTP Instead of MTP and File Transfer Now, you should be able to transfer photos from your Android device’s DCIM and other folders to your Windows PC. The PTP method only works for photos, and you cannot see other documents in the folder. Second method: Enable/Disable USB Debugging USB Debugging allows your device to communicate with your computer, but it does not have a role in transferring files. If you have enabled/disabled the USB Debugging on your device, turn on/off it and see DCIM and other folders empty issue fixes. Now, you should see all types of files stored on your device’s folder on Windows. You can use the File Transfer option in USB Preferences to transfer all kinds of files from your device to your PC. Third method: Create a new DCIM Folder If the above two methods do not work for you to transfer photos to your PC, recreating the DCIM folder should work. Here is how it is. You should now see files stored in your DCIM folder on your Windows 10 PC. Connect your device to your PC, open Windows Explorer, navigate to the DCIM folder to transfer files. More Resources:
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