Many OnePlus phone users have reported that they can’t open their Lockbox with their 4-digit password or fingerprint authentication. It is mainly affected on OnePlus 7 series phones, but OnePlus 6 phone users have also reported it on their phone. OnePlus may release an update to fix the issue anytime soon. Here is a temporary solution to open your Lockbox with your password.
How to fix OnePlus Lockbox Authentication Issue
Note that fingerprint authentication still won’t work. The upcoming update may fix the issue. (source) OnePlus File Manager’s Lockbox feature comes in handy to protect your private information from prying eyes. You can use the feature to hide your private photos, videos, and files with a password or fingerprint authentication. Here’s how to use the feature on your phone (link).
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